Frequently Asked Questions

SIZE GUIDE AND HELP

Will you get my size back?

How do I find my size?

What does BU, BA, PI, OW etc. mean?

Can I find sale items in your stores (DK)?

PLACING YOUR ORDER

Why am I not able to complete the transaction?

I am not sure that my order has been registered?

If I have an item in my shopping cart am I certain that it is mine?

SHIPPING, DELIVERY AND RETURN

When will my order be shipped?

Do you ship worldwide?

Why haven’t I received my package yet?

The size doesen’t fit – can I exhanfe my ordrer for another size?

PAYMENT AND CREDITING

When is the money wired from my card?

Why haven’t I received my money, when I have sent a return package to you?

RECLAMATION

I have a reclamation – what do I do?

What is my right regarding a reclamation-complaint?

INFORMATION

How do I get notifications about new styles, sale and offers?

Where can I find you on the different social media platforms?

How can I contact you?

DISTRIBUTION AND COMMUNICATION

I have a blog/Instagram/website and would like to write about your items

I have a shop/webshop and would like to distribute McVERDI

McVERDI ApS’ PERSONaL DATA POLICY

How do you take care of my personal data?

McVERDI ApS

AALSGAARDE
Nordre Strandvej 153
3140 Aalsgaarde
Denmark


CVR 24221040

Tel. +45 70 20 45 40
Mail: mail@mcverdi.dk

Established: 1987.

McVERDI Webshop

Tel. +45 22 78 45 40
Mail: shop@mcverdi.dk

Established: 2015.

We are here to help!

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