SIZE GUIDE AND HELP
Will you get my size back?
How do I find my size?
What does BU, BA, PI, OW etc. mean?
Can I find sale items in your stores (DK)?
PLACING YOUR ORDER
Why am I not able to complete the transaction?
I am not sure that my order has been registered?
If I have an item in my shopping cart am I certain that it is mine?
SHIPPING, DELIVERY AND RETURN
When will my order be shipped?
Do you ship worldwide?
Why haven’t I received my package yet?
The size doesen’t fit – can I exhanfe my ordrer for another size?
PAYMENT AND CREDITING
When is the money wired from my card?
Why haven’t I received my money, when I have sent a return package to you?
I have a reclamation – what do I do?
What is my right regarding a reclamation-complaint?
How do I get notifications about new styles, sale and offers?
Where can I find you on the different social media platforms?
How can I contact you?
DISTRIBUTION AND COMMUNICATION
I have a blog/Instagram/website and would like to write about your items
I have a shop/webshop and would like to distribute McVERDI
McVERDI ApS’ PERSONaL DATA POLICY
How do you take care of my personal data?
We are here to help!